SBS Ranked No.1 on New EEM Framework

Public sector procurement organisation Efficiency East Midlands has named Sustainable Building Services (UK) Limited as its number one ranked supplier on both lots of its new four-year solid wall insulation framework.

The framework - entitled 'Supply and Installation of External and Internal Wall Insulation, Render Systems and Associated Works' - is split into two lots, one covering schemes involving up to 30 properties, and one covering more than 30 properties. The lots are subdivided into five geographical regions covering the Midlands and Greater London. These include:

  • Sublot 1 – Nottinghamshire and Derbyshire
  • Sublot 2 – Leicestershire and Northamptonshire
  • Sublot 3 – Lincolnshire
  • Sublot 4 – West Midlands
  • Sublot 5 – Greater London

For each of them, EEM scored contractors on the basis of price and quality. Across all five sub-divisions of both lots, EEM awarded Sustainable Building Services (SBS) the number one position.

Through the new framework, SBS will continue a productive and long-standing relationship with EEM - and with the social housing providers it serves. It recently delivered an award-winning £8m solid wall insulation scheme for Nottingham City Homes (NCH), together with multiple-phase energy efficiency projects for Chesterfield Borough Council and Bolsover District Council.

Under the previous framework, SBS fitted more than 2,750 solid walled properties with solid wall insulation measures and associated adaptations. The great majority of these were occupied throughout, and they comprised a mix of social housing and privately owned residences. Homeowners were able to take advantage of economies of scale resulting from the local presence of staff and materials, as well as funding support and a private finance offer delivered by SBS in conjunction with Barclays Partner Finance.

The schemes delivered consistently excellent customer feedback and KPIs were uniformly good. In Nottingham, for example, SBS worked closely with NCH, the system designer PermaRock Products Ltd and energy company E.ON to the extent of sharing a site office and establishing a dedicated training centre for operatives. The closeness of the team encouraged a shared approach to problem solving and, ultimately, this yielded exemplary results. SBS achieved a 100% handover success rate with zero defects. There were no H&S reportable incidents and its predictability score (time by property) was 98.6%. The scheme also supported the creation of local apprenticeships and delivered professional training for over 400 operatives.

Operating as main contractor, SBS is currently delivering works throughout the UK. It has well-established local supply chain networks, all vetted to ensure a shared focus on quality, safety, communication and resident care.

The quality and safety of the company's installations recently earned it two titles in EEM's Building Communities Awards. SBS won the Innovation Award and was also named 2017 Contractor of the Year.

Its work for Nottingham City Homes also featured as a best practice case study in 'Each Home Counts', an independent review of Britain's domestic energy efficiency industry. Jointly commissioned by the Department for Business, Energy and Industrial Strategy (BEIS), and the Department for Communities and Local Government, the report examines consumer advice, protection, standards and enforcement.

Authored by Dr Peter Bonfield, it notes that the SBS/NCH scheme demonstrated 'exemplary performance in installing energy efficiency measures.' It further records that the scheme 'delivered consistently, with cost certainty, and without any weak links in the process.'

Reacting to EEM's framework announcement, Gary Lawson (SBS Commercial Director) said: "The scoring of the winning tenders by EEM provides clear evidence that we're doing things right. Through our previous work on EEM projects, we were already able to demonstrate a track record of zero defects and 100% successful hand-overs, so the quality side of things was beyond doubt, but now we're consistently scoring number one on price, too. Not only that, but clients know they can count on us for proactive and extensive design support, SWIGA-backed guarantees, and expert technical advice on all aspects of the building envelope."

Sustainable Building Services will be exhibiting at Efficiency East Midlands' Supply Chain Showcase on Thursday 14th September 2017. The event will take place at the Trent Vineyard Conference Centre, Nottingham. More details can be found at  (Opens in new window.)

solid wall insulation, social housing framework
About the Author