SBS Completes Another Successful High Rise EWI Scheme

SBS recently completed the installation of external wall insulation to two 15-storey tower blocks - Winchester and Woodthorpe Courts - and to a number of new-build residential properties in Nottingham.

Known collectively as Winwood Heights, the development as a whole comprises the two existing tower blocks and a new, 44-apartment development, which sits between them. The properties are managed by Nottingham City Homes and boast a total of 224 apartments, all with 'assisted living' support.

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Recent Starters

In April, we reported that Steve Roberts had joined the senior management team as Operations Manager. Since then, a number of other key staff have come on board to support our continued expansion.

In July Steve Rich joined us as Contracts Manager, having spent many years working in the construction sector in roles including Site Manager and Contracts Manager. His first major responsibility has been to run our ongoing scheme in Stoke-on-Trent.

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Improving Customer Service

SBS recently held a one-day team meeting for liaison officers, members of the commercial teams and other staff. Its purpose was to share best practice and to identify new and innovative ways of improving customer service.

During the forum, staff spoke about their experience of 'doing what works' and providing feedback from residents and clients about SBS's procedures and approaches. The event proved very useful, with many of the comments and suggestions being written up into a document that will contribute towards our continuous improvement culture.

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Derek Horrocks Speaks at NIA Briefings

Over the past few months, SBS chair, Derek Horrocks has been speaking at a series of briefing events organised by the National Insulation Association (NIA).

The events have provided delegates with information about government policies, standards and initiatives, as well as an update about recent NIA activities.

The half day sessions have taken place in Glasgow, Manchester, London and Bristol, ensuring good regional coverage and effective engagement with stakeholders across the UK.

NIA
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